As Malaysia rises as a premier data center hub, Custommedia Academy has been appointed the exclusive local partner for Uptime Institute’s globally recognized Uptime Education training programs. This collaboration will equip 400 professionals by 2025 with the expertise to design, operate, and manage cutting-edge digital infrastructure—ensuring Malaysia’s workforce is ready to meet the demands of billion-dollar tech investments from giants like Google, Microsoft, and AWS.

NEW YORK, NY – February 12, 2025 – Uptime Institute today announced an
agreement with Custommedia Sdn Bhd as the exclusive local partner in
Malaysia to offer its Uptime Education courses through the Custommedia Academy.
This partnership combines Custommedia Academy’s local expertise with Uptime
Institute’s globally recognized training programs and standards for digital
infrastructure performance. The collaboration aims to enhance the knowledge and
skills of data center professionals in Malaysia, providing them with essential
tools to efficiently design and operate data centers. Key benefits of these
training programs include improved operational efficiency, risk minimization,
and alignment with industry best practices.

“Malaysia is fast emerging as a premier data center
hub in Southeast Asia, fuelled by strategic initiatives and transformative
investments that are reshaping the nation’s digital landscape. This is part of
a broader digital economy strategy to boost the sector’s GDP contribution to
25.5% by 2025,” said Aidinorazri, Chief Marketing Officer, Custommedia. “Our
partnership with Uptime Institute will enable Custommedia Academy to contribute towards achieving Malaysia’s national
digital aspirations by ensuring the workforce is well-prepared to design,
build, operate and manage increasingly complex
digital infrastructures. To help achieve this, we intend to train 400 data
center professionals by the end of 2025,” he added.

Aidinorazri continued that among the standout projects
being undertaken in Malaysia currently include the Bandar Teknologi Maju Perlis
in Padang Besar—a massive 600-acre development featuring cutting-edge AI-driven
data centers and high-performance computing supported by sustainable energy
infrastructure. In parallel, the Johor-Singapore Special Economic Zone (JS-SEZ)
showcases the region’s vast potential, positioning Malaysia as a critical
economic and digital innovation hub.

“These developments, alongside major investments from
global tech giants such as Google, Microsoft, AWS, Nvidia, and NTT Data, inject
billions into Malaysia’s digital economy, driving an ever-growing demand for
skilled data center professionals.”

“Addressing the talent shortage is crucial to sustaining
growth and ensuring Malaysia’s competitiveness in the global digital
economy,” said Patrick Chan, Vice President for South Asia at Uptime
Institute. “As Malaysia positions itself as an important and strategic
destination for international investment in digital infrastructure, our Uptime
Education training unit is poised to work with Custommedia Academy to train and
develop the skilled workforce of today and tomorrow. Custommedia Academy’s
proven expertise in training ISTQB, IREB, and ASAQB certified professionals,
along with its alignment with Malaysia’s digital economy initiatives, makes it
an ideal partner for this collaboration. Together, we aim to bridge the gap
between global standards and local industry needs, ensuring Malaysia’s
workforce is equipped to meet the demands of a rapidly evolving digital
infrastructure landscape.”

    The training
begins with Uptime Education’s Data Center Fundamentals course, an entry level course
designed to provide a structured overview of the data center environments, what
data centers are, what they do and why we need them. The course provides an
overview of basic design and design philosophies and the essential factors of
data center management including operational processes, energy management and
facility management. Additional courses will also be available including Certified
Data Center Technician Professional (CDCTP®); Accredited Sustainability
Advisor (ASA); Accredited Tier Designer (ATS);
Accredited
Operations Specialist (AOS); Accredited Tier Specialist (ATS);
and
Certified Data Center Management Professional® (CDCMP®).
Course
information and schedules can be found on the Custommedia
Academy website .